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What are the processes of digitization?

The digitization process ensures your custom design (image format) is transformed into a high-quality embroidery file.


Before you begin the digitization process, make sure you know how to create designs that are best suited for conversion into embroidery files. To help you with this, please read our embroidery design guide.


Here are the key steps of how embroidery digitization works at PODpartner:


1.Customize your design: Start by selecting the garment you want to embroider. From the top bar in the Design Creator, choose Embroidery and select the area where the design will be placed. Click on "Add Embroidery," select an embroidery frame, and then upload your image. Note that only designs uploaded via the "Add Image" option require digitization.



You can adjust the position, size, and thread color of the embroidery design on the garment. Additionally, if you have any special requests for the embroidery file, such as adding outlines to specific parts of the design, you can indicate your requirements using the "Add Markup for Digitization" feature.




2.Pay the digitization fee: A one-time digitization fee is charged for each product template, applicable only upon the first payment for that template.


3.Design enters the digitization process: Once the fee is paid, our expert digitizers will create a high-quality embroidery file based on your design and specific requirements. This process takes 1-2 business days to complete, ensuring that your design is ready for precise embroidery on the garment.


4.Preview and approve: After digitization, you will receive a preview of the digitized file for your approval. Please keep an eye on the pending tasks notification on your dashboard, and review each design carefully.



If you’re not completely satisfied, you can mark or describe your revision requests in the "Provide feedback" section at the bottom right of the design review screen. We want to ensure your vision comes to life exactly as you imagined. Please note that if you request rework on the embroidery file, it will also take 1-2 business days to complete.


5.Sit back and relax: Production starts once you've approved the digitized design. Keep in mind that the time taken for digitization may affect your overall timeline, including production and shipping. Compensation for delays will be calculated from the date you approve the digitized design.