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How can I cancel my order?

You can cancel an unpaid order at any moment.


1. Go to Dashboard > Orders > find the order you want to cancel > click to enter the Order Details page;

2. Click the "Cancel Order" button at the top right of the page;

3. After the cancellation, the order status will become "Canceled"; you can find all your canceled orders under the category of "Canceled" on the order list.


To cancel a paid order, please contact our customer service ASAP.


Below is a video tutorial for your reference:

https://www.youtube.com/watch?v=BE00fTAj-Hs