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How can I check the progress of a refund?

Go to Dashboard > Orders > Find the order for which you requested a refund > view the order's current status.


If the order status is "Refunded", the funds have been returned to the original payment method used to make the initial purchase; otherwise, your refund request is still under review.


You can also view your order status in your transaction history. Here’s how to check your transaction history:

1. Go to Dashboard > Billing > Transaction Record;

2. Click on "Order Details" to view the transaction information of all your orders;