What happens if an order is canceled in my store?

If you didn’t activate automatic payments on PODpartner, your imported order will not be processed before you pay, meaning you can manually cancel it at any time.

If your order status is "Paid", you can still cancel the order and get a full refund.

However, if the order is marked as "In Production" or any status thereafter, you will have to contact our customer service for a solution.