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What if there is a shift in the position of my printed design?

During the direct-to-garment (DTG) printing process, there is a possibility of placement errors, which can result in a slight shift in the print position.  

Placement errors typically occur for two reasons:

  1. Garment movement: During the printing process, the garment may shift slightly, causing the design to become misaligned. This can happen due to a variety of reasons such as the type of fabric, the garment's thickness, or the tension of the printing pallet.
  2. Material stretching or shifting: Depending on the material of the product, it may stretch or shift slightly during the printing process, leading to slight variations in the final print placement.

PODpartner maintains a placement error limit of 1cm. This means that if your printed design has a shift of 1cm or less from the intended position, it will not be considered a quality issue and is not eligible for a refund. We do our best to minimize the possibility of placement errors, but it's important to keep in mind that small shifts within this limit are a normal part of the DTG printing process.