USDWhat is Custom Layer?
A custom layer is a customized design element that your customers can add to a garment. You can turn any image or text layer into a custom layer that your customers can personalize right in your store (such as adding names to neck tags or including a personal slogan alongside your brand design). All custom elements automatically flow through to PODpartner with each order. You just handle payment and we take care of the rest.
Note: This feature is currently available for Shopify stores only. We're working on expanding to other platforms.
Key points:
- Each product can have up to 3 custom layers.
- Custom layers apply only to DTG (direct-to-garment) printing, not embroidery. But custom layers can coexist with embroidery designs.
- Custom layers are optional; customers can choose to keep the default design or add their own.
- Once set by you in our Design Creator, customers cannot change font styles, font colors, sizes, or positions of the custom layers.
If a product template contains a custom layer, its thumbnail preview will be distinguishable from regular product templates by showing a customization symbol on the top right.
If a product template containing custom layers is converted to an order, its order status on the Order page will be “Customization”.
Orders containing custom layers will require your confirmation; therefore, they cannot be paid automatically or in bulk. If you need to edit a custom layer, you should do it before paying for the order. In case of any issues occurring after the payment, please reach out to our customer service.
To learn how to create a custom layer, please check out our detailed tutorial.