Can I personalize a product for my customer?
It depends on whether you offer customization or personalization service in your online store. When orders for personalizable/customizable products come in, PODpartner's Custom Layer feature can help you quickly identify and process them. Click here to learn how to use Custom Layer.
Another option is to create a new product according to your customer's request and manually place an order on PODpartner. This approach is less efficient than using Custom Layer.
Will your styles, colors, and sizes go out of stock?
PODpartner is fully committed to the sustainability of every partnership and strives to ensure consistent, reliable product supply. Therefore, we do not easily discontinue our product styles, colors, or sizes. If a certain product variant temporarily runs out of stock, it will be replenished within a week.
That being said, our ultimate goal is to help you grow a successful clothing line by providing sellable and profitable products. If a product is constantly in very low demand, we might supersede it with a new product showing higher market potential. In this case, we will inform you by email one month before we remove the product from our catalog.
How often do you update your product catalog?
Our product catalog is updated every one to two months. It takes time to pick the styles and examine the quality, as these two factors are what we value the most when bringing a new product. That being said, we will do our best to offer new arrivals more frequently.
How do I create a product bundle?
With just a few clicks, you can quickly create a bundle of two products and sync them together to your online store as a single listing.
- When adding a product template to your integrated online store, you will see a box titled “Create a product bundle” under the variant settings;
- Click the “Add product” button;
- Choose another product template you want to bundle together from your list of product templates;
- Select variants for the second product;
- Edit color options and rename the colors for your bundle listing so that your customers can easily identify the color variants of each product;
- Select product images and edit product description;
- Link packaging design templates(if needed)
- Set product prices, and you're ready to go!
Watch this tutorial video to learn how to create a product bundle
How to edit designs that are already synced to Shopify stores?
You can edit designs that are already synced by replacing the existing product template with a new, updated one.
1. First, make sure you have created the new product template with your desired design changes.
2. In the Dashboard, go to Stores and locate the product template you want to update.
3. Hover over the ellipsis (three dots) on the right side of the row, and click Replace.
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4. In the pop-up window, find and select the updated product template. This action will completely replace all the information currently synced from the existing product template with that of the selected one.5. On the next page, you can review or edit your product details, then click "Continue to publish" to update the product in your store.
How to change mockups that are already synced to stores?
Changing up your mockups from time to time is a smart way to refresh your store and experiment with product images to see how they can help boost your sales.
Here, we’ll take an example of how to replace the mockups that have embroidery designs and are already synced to your store with updated mockups after digitization is complete. Why replace the mockups after digitization? Because this ensures mockups display the products as accurately as possible.
1. In the Dashboard, go to "Stores" and locate the product template you want to update the mockups for.
2. Hover over the ellipsis (three dots) on the right side of the row, and click "Edit".
3. On the Details page, you can update both the Generic Images and the Variants Images for the store product.
4. After the embroidery digitization is complete, first delete all existing mockups from the Generic Images section.
5. Next, click the "Add images" button, and select any mockups under the Hanging or Flat lay — these selected images are your updated embroidery mockups. Once selected, click Confirm.
6. Then, to update the mockups for different variants all at once, click the "Bulk replace" button next to the Variants Images.
7. Choose the Hanging or Flat lay mockups again. The images shown on the left side are your updated embroidery mockups. Click Confirm to replace all variant mockups.
Note: To make the difference more visible during testing, we used different designs before and after digitization in our example. In real cases, the change between pre- and post-digitization mockups might be subtler.
8. Scroll to the bottom of the page and click “Proceed to set prices”, then on the next page, click “Continue to publish” to finalize the changes.
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