What happens if my embroidery design falls outside of the guidelines?

During the digitization process, if we find that your design does not meet our guidelines, our team will notify you and provide specific feedback. Once you receive the embroidery preview, you can choose to either modify your design to comply with our standards or cancel the order and request a refund. We’ll work closely with you to ensure your design can be embroidered successfully while maintaining quality.

Please make sure to understand our design guidelines beforehand to help avoid unnecessary back-and-forth, delays, and inefficiencies.