Can I customize the appearance of the PODpartner Customizer to match my brand?

Yes, the PODpartner Customizer offers extensive styling options to match your brand:

• Title Style: Customize font color and appearance
• Button Colors: Set text, background, and border colors for different button states
• Button Shape: Adjust border radius for rounded or sharp corners
• Layout: Control widget width, margins, and spacing
• Icons: Add visual elements to indicate customization status Access these settings by clicking on the PODpartner Customizer block in your Shopify theme editor.

How do I add the PODpartner Customizer to my Shopify product pages?

To integrate the PODpartner Customizer:

1. Go to your Shopify admin and navigate to Online Store > Themes
2. Find your current theme and click Customize
3. Navigate to a product template where you want the customization feature
4. Click + Add section
5. Go to the Apps section in the dropdown menu
6. Select PODpartner Customizer to add the customization functionality This is a one-time setup that enables customization for all your eligible products.

What do I need to set up before integrating the PODpartner Customizer on Shopify?

Before adding the PODpartner Customizer to your Shopify store, you must complete these prerequisite steps:

• Synchronize a product template containing custom layers in your PODpartner dashboard
• Configure the Custom Settings for your customizable products in PODpartner These foundation steps ensure the customization feature will work properly on your Shopify product pages.

What is the PODpartner Customizer for Shopify and how does it work?

The PODpartner Customizer is a feature that allows your customers to personalize products directly on your Shopify product pages. It displays professional, branded customization interfaces that integrate seamlessly with your store design, enabling customers to add custom designs, text, or modifications to products in real-time.

Can I order or publish a blank product to my store?

Yes. On each product page, there is an underlined text link saying “Create a blank product template” right above the “Start designing” button. Click the link, and then you can order a blank or add it to your store the same way with designed products. 

How do I customize a neck label?

Follow these easy steps to create a unique neck label:

1. Go to Dashboard > Branding > Create neck label;

2. Upload your neck label file (usually containing your logo, country of origin, fabric, and care instructions); 

3. Adjust the size and position of your file and determine how the letter size looks on the label. The letter size displayed on the label is "L" by default. The actual letter printed out will correspond to the size of the garment you order;

4. After you finish the neck label designs for both dark-colored and light-colored clothes, save them, and they will be ready to use when you customize a product.

If you don’t have a ready-to-use neck label design, try the following steps to quickly create a neck label in our Design Creator:

Open your product template

Upload an image file to the Inside Neck Label print area. The image could be a logo or anything that reminds people of your brand.

Do I have to create a neck label?

A unique neck label will leave a lasting impression on your customers and helps increase your brand awareness. Nonetheless you’re free to decide whether to create a neck label.

What do resolution and DPI mean?

Image resolution determines the size that your image will print. Typically, it's expressed as a horizontal x vertical pixel measurement. For example, an image resolution of 1920 x 1080 tells us that the image measures 1920 pixels in width and 1080 pixels in height. High resolutions mean more pixels, resulting in high-quality, crisp images.

DPI stands for "Dots Per Inch", referring to the number of dots in a printed inch. A higher DPI image contains more dots, producing more image sharpness and detail, and the print quality will be higher accordingly. Vice versa, the lower the DPI, the blurrier the image. See the images below:

What is a neck label?

Can I download the mockup images after I design a product?

Absolutely. After you save the product template, head to Dashboard > Product Templates > click on the template you want to download > enter the template detail page > click “Download mockups” on the right panel > select the image(s), color(s), and file format you want to download > click “Download mockups”.