编组 154备份 编组 125备份 叹号 替换 链接 (1) 链接 (1) 编组 18 编组 15备份 编组 12备份 23 编组 18 编组 15 编组 5 编组 18 编组 13
PODpartner podpartner
  • Products
    • My favorites
    • New arrivals
    Men's clothing

    T-shirts

    Long sleeves

    Hoodies

    Sweatshirts

    Tank tops

    Shorts

    Pants

    Women's clothing

    T-shirts

    Long sleeves

    Hoodies

    Sweatshirts

    Tank tops

    Shorts

    Pants

  • How it works
  • Shipping
  • About us
  • Help center
  • Embroidery

    Custom embroidery

    What is digitization

    Embroidery design guide

    What is a DST file

change currency USD
  • How does PODpartner control embroidery quality?

    Our quality control process involves two essential stages:


    1.Digitization: Our expert digitization team meticulously converts your artwork into embroidery files. Each file undergoes a detailed review before approval. Once digitized, the same file is used for all future orders, ensuring consistent quality across productions.


    2.Production: During the production phase, our professionals continuously monitor quality, checking for stitch accuracy and consistency. The final touches include precise thread trimming and the application of a comfort cover backing for both a polished appearance and optimal comfort. Before shipment, every item goes through a final comprehensive inspection to ensure flawless results.


  • What types of clothing are best for embroidery?

    All clothing from PODpartner is suitable for embroidery, but it's important to keep in mind that large or detailed embroidery designs with sharp edges, thicker fabrics like sweatshirts and hoodies are ideal. They provide better support and help prevent fabric damage. Lighter fabrics, such as thin T-shirts (especially those under 200g), are more suitable for smaller, simpler designs to maintain a smooth finish.

  • What should I do if I’m not satisfied with the digitized design?

    We provide two free revision opportunities during the digitization process. In the Design review interface, you can click Provide feedback and describe the changes you need in the text box. You can ask for a refund if you are still unsatisfied after these revisions.

  • When/How should I review the digitization previews?

    Once digitization is complete, you will receive a notification on your dashboard prompting you to review the digitization previews.


    Alternative method:


    You can also find the relevant template through Dashboard > Product Templates. Templates with the "Awaiting Approval" label are the ones you need to review and approve.



    Click on the template to go to the template details page. Scroll down to the File Digitization section and click "Review". On the new page, click the "Review Design" button.

    In the Design review interface, carefully check if the digitization preview meets your expectations. If everything looks good, click Approval. If there are issues, click Provide feedback to request changes.




    Note: We appreciate your prompt review, as it will help us maintain your desired production schedule. Any delay in the review may impact production and delivery timelines. 

  • How long does embroidery digitization take?

    Digitization typically takes 1–2 business days to complete. If you request any revisions after receiving the digitization previews, each round of revisions will also require 1–2 business days.

  • When does the digitization process start?

    When your product template contains designs that require digitization, the digitization process will start after you pay for your first order of that product template. 

  • What happens if my embroidery design falls outside of the guidelines?

    During the digitization process, if we find that your design does not meet our guidelines, our team will notify you and provide specific feedback. Once you receive the embroidery preview, you can choose to either modify your design to comply with our standards or cancel the order and request a refund. We’ll work closely with you to ensure your design can be embroidered successfully while maintaining quality.


    Please make sure to understand our design guidelines beforehand to help avoid unnecessary back-and-forth, delays, and inefficiencies.

  • How many images can be added to one embroidery frame?

    You can add up to 5 images within a single embroidery frame. Please note:


    • Each image must fit within the maximum frame dimensions. (We offer three frame sizes to choose from: 3" x 4", 3" x 12", and 12" x 12".)


    • Combined designs should maintain proper spacing.


  • How accurate are embroidery mockups?

    Embroidery mockups provide a visual preview generated automatically from your uploaded image before the digitization process. They are intended as a reference to give you a general idea of the final look, but they cannot guarantee an exact match in every detail.


    When you see the mockup, you can decide if any design adjustments are needed or opt for our “Add Markup for Digitization” feature. During digitization, our expert digitizers will refine and optimize the artwork based on your markups to ensure the best possible embroidery quality.


    The digitization preview you receive afterward will be a more accurate representation than the initial mockup. However, we strongly recommend ordering a sample to verify the design’s appearance and quality on the actual garment before adding it to your store.

  • What are the processes of digitization?

    The digitization process ensures your custom design (image format) is transformed into a high-quality embroidery file.


    Before you begin the digitization process, make sure you know how to create designs that are best suited for conversion into embroidery files. To help you with this, please read our embroidery design guide.


    Here are the key steps of how embroidery digitization works at PODpartner:


    1.Customize your design: Start by selecting the garment you want to embroider. From the top bar in the Design Creator, choose Embroidery and select the area where the design will be placed. Click on "Add Embroidery," select an embroidery frame, and then upload your image. Note that only designs uploaded via the "Add Image" option require digitization.



    You can adjust the position, size, and thread color of the embroidery design on the garment. Additionally, if you have any special requests for the embroidery file, such as adding outlines to specific parts of the design, you can indicate your requirements using the "Add Markup for Digitization" feature.




    2.Pay the digitization fee: A one-time digitization fee is charged for each product template, applicable only upon the first payment for that template.


    3.Design enters the digitization process: Once the fee is paid, our expert digitizers will create a high-quality embroidery file based on your design and specific requirements. This process takes 1-2 business days to complete, ensuring that your design is ready for precise embroidery on the garment.


    4.Preview and approve: After digitization, you will receive a preview of the digitized file for your approval. Please keep an eye on the pending tasks notification on your dashboard, and review each design carefully.



    If you’re not completely satisfied, you can mark or describe your revision requests in the "Provide feedback" section at the bottom right of the design review screen. We want to ensure your vision comes to life exactly as you imagined. Please note that if you request rework on the embroidery file, it will also take 1-2 business days to complete.


    5.Sit back and relax: Production starts once you've approved the digitized design. Keep in mind that the time taken for digitization may affect your overall timeline, including production and shipping. Compensation for delays will be calculated from the date you approve the digitized design.

13 14 15 16 17

Enjoy ultimate design freedom in your POD clothing journey.

  • Integrations

    Shopify Etsy Wix WooCommerce Squarespace
  • Discover

    Products Shipping How it works Help center
  • PODpartner

    About us Terms of service Privacy policy Intellectual Property Policy Refund policy Cookie policy
  • Latest Updates

    New arrivals Embroidery Guide What is digitization and the digitization fee?
  • Contact us

    Email: service@podpartner.com
    messenger Messenger
    whatsapp Whatsapp
Supported payment methods:

© 2025 PODpartner, Inc. All rights reserved.

This website uses cookies to enhance your browsing experience, provide personalized services, and analyze site usage. You can manage your preferences through our cookie settings. Read our cookie policy for more info.